Zoom launched its AI Productivity Suite to help teams move from conversations to completion without losing context. The suite includes Zoom Canvas (formerly Zoom Docs), Zoom Slides, Zoom Sheets, and Zoom Paper, all powered by Zoom AI and built to support Zoom’s vision of becoming a systemRead More…

Zoom has expanded the capabilities of its Model Context Protocol (MCP) Server, extending Zoom conversation intelligence, agentic search, and platform capabilities to select third-party AI tools and workflows. With these updates, organizations can securely access Zoom AI Companion insights on platforms such as OpenAI’s Codex, Anthropic’s Claude, and others, bringingRead More…

Zoom unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new execution architecture and expanded AI capabilities designed to resolve customer issues end to end, seamlessly hand off to human agents, and help enterprises shift from transactional service interactions to connected customer relationships.Read More…

Zoom is redefining the future of hybrid collaboration by making modern offices intelligent environments that support how employees work. At the center of this transformation is Zoom Spaces, Zoom’s AI-first flexible workplace platform that gives IT teams centralized visibility and controlRead More…

Zoom has introduced Realtime Media Streams (RTMS), a powerful new tool that gives developers and organizations secure, real-time access to audio, video, and transcript data directly from Zoom Meetings. RTMS marks a major leap forward in enabling AI-first applications by transforming live meeting content into structured data streams, helping teams unlockRead More…

Zoom has unveiled the next evolution of the Zoom Up Partner Program with the introduction of the Zoom Up Services Program. This comprehensive program is specifically designed to empower partners to deliver differentiated world-class post-sales services spanning solution deployment, support, customer success, and managed services to serve customer needs acrossRead More…

At Zoom’s annual partner and customer event, Zoomtopia 2024, ServiceNow and Zoom announced an expanded strategic alliance to usher in a new era of intelligence with smarter collaboration and peak productivity across the enterprise. The two companies’ generative AI (GenAI) technologies, ServiceNow Now Assist and Zoom AI Companion, will integrate in the first halfRead More…